Rates & Property Map Information


​​​​​​​​​​​Council's main source of revenue is rates. These are levied under the Local Government (Rating) Act 2002, and provide Council with the necessary funding to deliver all the services provided in our Annual Plan.

Rates Property Map

You can find out more information about your rates by using our GIS Property Mapping System.

Worried about p​​​aying your ​​​​rates during COVID-19?

Due to the COVID 19 pandemic and the impact this has had on our economy, we acknowledge that paying your rates may be a concern.

We have several options for ratepayers who are struggling with job losses and other pressures because of the pandemic.

  • Set up a direct debit to spread your payments equally over the instalment period or beyond if necessary.
  • Consider reducing the frequency of an existing direct debit to make smaller more regular payments.
  • Reduce the amount of your direct debit temporarily until your situation improves
  • Rates payment arrangements, including deferred payment dates, are another option. This is where you and Council agree a individual payment plan for your particular circumstances. We already have a number of ratepayers on payment plans.
    The key to this is that you must contact Council as soon as possible to discuss and implement a plan. Late payment penalties will not apply if a repayment arrangement has been agreed.
    To discuss a rates payment plan in confidence please contact us before the payment date:  
  • Email rates@cluthadc.govt.nz with ‘Rates payment plan’ in the subject line. 
  • Phone us on 03 419 0281 or 03 419 0260.

Rates Re​​bates 

(Full details are available further down this page)

This is a Government scheme to assist people on lower fixed incomes to pay their rates. The applicant would need to provide their household income details to 31st March 2020 for the current rating year.

If you are eligible and have not yet returned you application form, please make sure you send us your form before the 30th June 2021.

If you have not applied in the past but you may be eligible, contact us as above to see whether you can benefit from this scheme.  

A printable version of this Paying Your Rates During COVID-19 information is avaia​ble here.


Paying Your Rates

Online with a De​​b​it or Credit Card

​You can pay your Clutha District Council invoice, rates or infringement fine by Real Time Debit (BNZ and Westpac only/no charge) or ​​​ by Credit Card​ (2% surcharge applies).  Click here to make a payment. 

​​If you bank with BNZ or Westpac you can pay us online using Real Time Debit (RTD).  RTD allows ratepayers and residents to pay their rates, water, dogs and infringements and via a direct connection to your bank.  You can make a payment using your own funds straight from your own bank account so there is no additional cost.  When you pay this way online, the money is taken out of your account and goes directly to Council’s account without any delay.  Other banks will follow in the coming months.  RTD is securely hosted by Datacom.  Datacom do not have access to your internet banking or password details. You are safely redirected through to your own bank’s online environment. 

As more banks come on board with the RTD payment then more people will have the convenience of paying this way.   Please contact us regarding refunds for overpayments or incorrect payments or if you require assistance with an online payment. 

Most banks operate telephone and internet payment systems which you may use to pay your rates. They already hold our bank account numbers to enable easy set up for users. It is important that if you own more than one property, to set up electronic payments for each of these accounts. (You will need to alter your billing details if you sell your property and purchase another).

Clutha District Council's account: 
Bank: Westpac ​
Account: 03 1734 0061851 02

Please note that if you own multiple properties, it is essential that a separate payment is set up for each property.

  • Search and add Clutha District Council as a payee
  • Choose correct category for the payment you are making (i.e. rates)
  • It should then prompt you for the required details
  • Ensure you use the correct and complete valuation number as the reference (this can be found on your rates bill).

Overdue accounts may incur late penalty fees and collection costs.  ​

Direct Debiting

This is an easy way to pay your rates if you have a bank account. The advantages are;

  • you can pay either monthly or quarterly, weekly or fortnightly.
  • The calculated amount will be debited to your bank account on a Wednesday​ for weekly and fortnightly payments, the 20th of each month or the nearest working day following the 20th for monthly payments and on the instalment due date for quarterly instalments.
  • You will receive a rates notice for each instalment. 
  • You do not have to remember the penalty date.
  • Unlike the automatic payments, there is no need to change your direct debit each year. We will do this for you in July each year and advise you of the new amount.

Should you decide this is the option that best suits you, please contact Pauline or Bronwyn on 03 419 0200 and we will send you the appropriate forms, or alternatively you can download and complete the form below and return it to; Clutha District Council, PO Box 25, Balclutha​​, 9240.

If paying by Direct Credit please quote your Rating Assessment number and your Valuation Number on your payment.​​

See our All Forms page for a Direct Debit Form.

​Other methods: - Please refer to the back of your rates notice for other payment options such as automatic payments, cash or EFTPOS.  Please note you can only pay by credit card online.

Rates Instalments

Rates are payable by four quarterly instalments during the financial year which runs from July to June.

The payment dates for the 2020-21 year are shown below.

​Instalment One28 August 2020
​Instalment Two27 November 2020
​Instalment Three​26 February 2021
​Instalment Four28 May 2021

Any solicitors with rating enquiries should fax​ Council on 03 418 3185 or email help.desk@cluthadc.govt.nz

Members of the public wanting more information on any rating matters, please call 03 419 0200 or 0800 801 350 during normal business hours.

Rates Rebates

What is a rates rebate?

The Rates Rebate Scheme was established by the government to provide a subsidy to low-income homeowners to help meet the cost of their rates. Local Councils administer the scheme and are reimbursed by the Government for all rates rebates. ​​ Remember, this is not a benefit but an entitlement like any other form of tax refund.

Do you qualify for a rates rebate?

 To be eligible for a rates rebate for the 2020/21 rating year;

  • You must be the legal ratepayer for the property that was your home on 1 July 2020​.
  • You must pay rates for the home in which you live in.
  • You must be an individual i.e. not a family trust.
  • It must not principally be used for commercial, industrial, business or farming purposes.

The amount of any rates rebate is based on three factors;

  1. The amount of your annual rates levy.
  2. the total income received by you and your partner.
  3. The number of dependents residing on the property.

In most cases, the income threshold for the maximum rates rebate of $655 will be $26,150 although the income threshold increases for each dependent in the household.

If you provide these three details to Council, by telephone or over the counter at one of our offices, we can estimate your eligibility for a rates rebate, and if so, how much you would be entitled to.

You can also use the rates rebate calculator on the Department of Internal Affairs website to determine any entitlement.

How and when do I apply?

You can apply for a rates rebate by bringing in to Council;

  • your rates assessment or rates invoice for your residential property showing you as the legal ratepayer.
  • Information about your total income before tax for the year ended 31 March 2020​​ including Interest/Dividends and Work and Income benefits.
  • Details of your partner's/joint homeowner's income if he/she lives with you.

You can apply for a rates rebate at any time during the rating year. The closing date for applications is 30 June 2021​​.

Where can I get a rates rebate application form?

Rates Rebate application forms are available from Council offices. You can also ask us to post one out to you or you can download one from the DIA Rates Rebate Scheme website.

If you received a rates rebate for the last rating year, you will automatically be sent a rates rebate application form again this year. You can expect to receive this in early August.

You can bring your completed form in to our office, or we can help you complete the form if you prefer. Please remember that your signature must be witnessed, either by a Council staff member or another qualified person as listed on the application form.

Is your club or organisation getting a rates discount?

If you are an office bearer for a community club or organisation involved in recreation, health, leisure, instruction, sport, physical activity or any form of culture? You may be eligible for a rates discount. Council can remit up to 100% of rates for all but water, sewerage and wheelie bin services. Contact Council to find out more on 0800 801 350.

Page reviewed: 13 Aug 2020 5:35am