Paying Online

​You can pay your Clutha District Council invoice, rates or infringement fine by Real Time Debit (BNZ and Westpac only/no charge) or by Credit Card​ (2% surcharge applies).   ​

​​If you bank with BNZ or Westpac you can pay us online using Real Time Debit (RTD).  RTD allows ratepayers and residents to pay their rates, water, dogs and infringements via a direct connection to your bank.  You can make a payment using your own funds straight from your own bank account so there is no additional cost.  When you pay this way online, the money is taken out of your account and goes directly to Council’s account without any delay.  Other banks will follow in the coming months.  RTD is securely hosted by Datacom.  Datacom do not have access to your internet banking or password details. You are safely redirected through to your own bank’s online environment. 

As more banks come on board with the RTD payment then more people will have the convenience of paying this way.   Please contact us regarding refunds for overpayments or incorrect payments or if you require assistance with an online payment. 

Most banks operate telephone and internet payment systems which you may use to pay your invoice. They already hold our bank account numbers to enable easy set up for users. It is important that if you own more than one property, to set up electronic payments for each of these accounts. (You will need to alter your billing details if you sell your property and purchase another).

Clutha District Council's account: 
Bank: Westpac ​
Account: 03 1734 0061851 02

Please note that if you own multiple properties, it is essential that a separate payment is set up for each property.

  • Search and add Clutha District Council as a payee
  • Choose correct category for the payment you are making (i.e. rates or dog registration)
  • It should then prompt you for the required details
  • Ensure you use the correct and complete valuation number as the reference (this can be found on your rates bill).

If paying by Direct Credit please quote your customer number and invoice number on your payment.​Overdue accounts may incur late penalty fees and collection costs.  ​

Page reviewed: 07 Jul 2020 8:00am