Clutha District Council Media Release
Tuesday 25 October 2016
Residents’ opinion of council services to be canvassed in
Clutha District residents will have the opportunity to rate
the performance of the Clutha District Council during a resident satisfaction
survey that gets underway next week (beginning 1 November).
The telephone survey will be conducted by Research First, on
behalf of Council and will run for two to three weeks.
Council’s Senior Policy Analyst Larissa Brown said residents
will be called at random on week days between the hours of 3.00pm and 8.00pm,
and between 10.00am and 5.00pm on weekends.
“The survey gives residents a chance to tell Council what
they think about a wide range of council services. We will see if it’s library
services once again receive a perfect score like in last year’s survey.
Residents will be able to rate a range of other services such as roads, public
toilets, wheelie bins and playgrounds.”
They’ll also have the opportunity to rate the overall
performance of the Council, Mrs Brown said.
“I encourage people to participate in the survey if
contacted, as the results play a valuable role in Council’s planning for the
future and let us know where we’re performing well and where we need to do
The survey seeks to achieve a representation of residents
across townships and rural areas of the Clutha District and across various age
groups and gender.
The survey is expected to take around 10 minutes to complete
and results are expected to be available later this year.
Results from previous surveys are available on the council