Privacy Policy
Privacy Statement
Purpose
The purpose of this privacy policy is to let users of cluthadc.govt.nz and all subsites (the sites) know when we collect personal information and what we do with it. We do not use, share, or transfer personal information in connection with the site except as set out in this policy.
Collection of personal information
The sites can be viewed and web feeds can be subscribed to without the need to disclose any personal information to us.
If you make an online application or payment, you must provide the personal information indicated. Failure to do so will result in Council being unable to process your application or payment.
There are a few places on our sites where you can choose to provide us with personal information, such as emailing an enquiry to us, making a submission, or creating a login.
Disclosure of personal information
The personal information collected will be viewable by certain Clutha District Council (CDC) staff, site administrators, and may be viewed by contractors (including third parties providing services) and, if published, members of the public.
We may be required by law, in some cases, to disclose the information to the public or to third parties (such as information relating to building consents).
If you make a submission to us in a public consultation process, such as commenting on the Annual Plan, we are likely to publish your submission - this is a standard part of the consultation process.
Holding of personal information
The personal information that you provide through the sites will be held by CDC, and may be shared with, and held by, third party contractors to the extent necessary for the services they provide to CDC.
Email addresses provided when commenting in discussion forums or other areas of the sites or when emailing feedback directly to CDC are not made available to the public. Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us without their consent.
Use of personal information
We will only use personal information provided to us for -
(a) the purpose for which you supplied the information
(b) administering, evaluating, and reporting on our responsibilities, duties and powers
(c) communicating with you
(d) administering, evaluating, improving, and securing the sites and the information they contain, improving our services, and communicating with you.
Feedback
Feedback is important and is used to evaluate and improve the sites. If you provide feedback directly to us via the supplied email address, that feedback will be sent to appropriate CDC staff. We may pass on relevant comments to other people within CDC who administer, have contributed content to, or are otherwise interested in, the sites. This could include your email address and other identifying information.
Statistical information and cookies
We may collect statistical information about your visit to help us improve the sites. This information is aggregated and will not identify you. It includes:
- your IP address
- the search terms you used
- the pages you accessed on our sites and the links you clicked on
- the date and time you visited the sites
- the referring site (if any) through which you clicked through to the sites
- your operating system (e.g., Windows 10, macOS)
- the type of web browser you use (e.g. Google Chrome, Internet Explorer)
- other incidental matters such as screen resolution and the language setting of your browser
The statistical information referred to above will be viewable by site administrators and certain other CDC staff. It may also be shared with other Government agencies.
These sites generate persistent session cookies for the purpose of monitoring usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view the sites without affecting your ability to use them.
Records and disclosure statement
Your emails and contributions to the sites may constitute public records and will be retained to the extent required by the Public Records Act 2005.
CDC may be required to disclose those materials under the Local Government (Official Information and Meetings) Act 1982.
Rights of access and correction
Under the Privacy Act 2020, you have the right to access and to request correction of any of your personal information provided to CDC in connection with your use of the sites. If you would like to see the personal information relating to you that CDC has stored, or to change such personal information, or if you have any concerns regarding your privacy, please contact us. CDC may require proof of your identity before being able to provide you with any personal information.
Go to our Contact Us page for contact details
If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10-094
Wellington, New Zealand
Call: 0800 803 909
Fax: 04 474 7595
Email: enquiries@privacy.org.nz
Online enquiries form: https://privacy.org.nz/about-us/contact/enquiry-fo...
Important Information
For further explanation of what we do with your information contact us.
This notice was last updated: October 2021
Copyright
Unless otherwise indicated, Clutha District Council holds the copyright on all material on this website. This material can be used for personal and non-commercial purposes free of charge without the permission of Clutha District Council, provided that the source and copyright status of the material is acknowledged, the material is reproduced accurately and it is not used in a derogatory or misleading way.
Disclaimer
By entering this website and/or reading or viewing the material and/or supplying the material to any third party, you acknowledge and accept these Terms of Use.
Information on this website has been gathered from a number of sources that are believed to be reliable. Whist Council does not guarantee the accuracy, adequacy or completeness of the material, all due care has been taken to ensure that the information is accurate and up to date.
Material may be amended, altered or removed at any time, without notice.
Any person or organisation using the information on this website does so at their own risk.
Clutha District Council shall not be liable for any errors and omissions, nor for any direct or indirect, incidental, special or consequential loss or damage arising out of or in connection with the use of this website or the information contained on it.
Clutha District Council does not guarantee that there will always be uninterrupted or error-free access to the website, or that any files available for downloading will be error-free or free from viruses, faults or defects.
Links and references to other websites are provided as a convenience only. Clutha District Council has not reviewed and does not endorse or assume responsibility for material posted or services or products offered on any other website.
This website, including these terms, is changed and updated from time to time. Some of the online services made available by the Council may be subject to additional terms and conditions. By accessing and using any online or other interactive service, users are deemed to have accepted the terms and conditions applicable to that service.
