Main Office, Rosebank Terrace
|1 Rosebank Terrace, Balclutha|
|Phone:||+64 3 419 0200 or 0800 801 350 (Toll Free in NZ)|
|After Hours/ Emergency:||0800 801 350|
|Postal Address:||PO Box 25, Rosebank Terrace, Balclutha, 9240|
|Hours:||8.30am to 5pm|
The "64" in front of the numbers is an international dialling code for callers outside of New Zealand. For local and national calls, please disregard these first two numbers.
Other offices and facilities
Mt Cooee Landfill opening hours: Monday - Friday 8.00am to 4.30pm- Saturday/Sunday 10.00am to 4.30pm
Make a complaint or give us a compliment
Please use the online form to give us your comments and views.
Report a problem / make a service request
Please use the request for service form if you have any issues with Council services or ring us anytime on 0800 801 350.
If you need to make an inquiry or if you have any issues with Council services, the first thing you should do is contact one of our offices or use the request for service form above. This is called lodging a service request with Council. Making a service request means your query is logged in the system and passed on the right staff member or contractor for a response. It also makes any necessary follow-ups much easier.
We like to know as soon as we can about any problems or to answer any questions, so please don't hesitate to contact us. 0800 801 350 is also our after-hours number for any urgent matters.