The Clutha District Council holds an annual survey to find out what residents think of the services and facilities we provide.
The survey includes conducting 300 telephone interviews with Clutha residents.
The data produced from the phone survey is the result of random sampling and free from self-selection bias. It's considered statistically robust, and levels of statistical confidence can be applied to the data.
There is an open online survey so any residents who wish to have their say, are heard by the Council.
Quotas are put in place for the 300 telephone interviews to ensure the sample is statically representative based on the district's demographic breakdowns (age, location, and gender), these quotas are set based on the 2018 Census statistics.
Overall data is accurate to a margin of error of +/- 5.7% at the 95% confidence level (meaning if 50% of respondents stated they were satisfied with a Council facility, then we could be 95% sure that between 44.3% and 55.7% of the entire population also feel this way).
We'd like to take this opportunity to thank all those who have taken in the survey over the years and helped us make informed decisions.
Otago residents and ratepayers can compare aspects of their local council's performance against other local authorities in the region. All six councils have committed to funding a combined annual community survey to underpin their joint performance benchmarking and improvement project.