Please select from one of the following options:


Water Services Overview

Fault Reporting

Rural Water Scheme Text Messaging

Excavation Work (How to check pipe locations online)

Application Forms

Milton 2060 Flood Management Strategy


 Water Notices

Water Services Overview

Council provides regular supplies of both potable water for both human consumption and stock drinking water in the district via 22 urban and rural water supply schemes.

Rural Water Schemes primarily provide potable water for stock but also provide for domestic consumption. The rural schemes are Balmoral 1, Balmoral 2, Clydevale/Pomahaka, Glenkenich, Moa Flat, North Bruce, Richardson, South Bruce, Tuapeka, and Wangaloa.

Some rural schemes provide water in bulk to smaller communities and urban schemes within their area of supply. The urban supplies are Clinton (Pomahaka), Kaka Point (Richardson), Waihola (North Bruce), Benhar (South Bruce/Stirling Treatment Plant), Stirling (South Bruce/Stirling Treatment Plant), Cherry Lane (South Bruce), Heriot (Moa Flat), Waikaka and Pukerau (Glenkenich). Most of these communities have restricted supplies to consumers while one or two are unrestricted.

Urban supplies include Balclutha, Kaitangata, Lawrence, Milton, Owaka and Tapanui. With the exception of Owaka, they provide an unrestricted supply of potable water for domestic, commercial and industrial use within each scheme area.

30% of the water produced is for domestic consumption with the balance being largely used for stock water.

Rural Water Schemes general information brochure (PDF, 173kb, opens new window)
Information about required storage, restrictors, strainers, frost and stock protection, trees near Council pipelines, excavation work, TXT messaging service, and fault reporting for the rural water schemes in the Clutha District.

Fault Reporting
Please initially contact our staff, rather than our contractor or your Councillor, to report any problems with Council water supply, sewerage or stormwater systems. Your call will be passed onto our contractor for action, and also logged into our database where it will be recorded and the response can be tracked.

Rural Water Scheme Text Messaging


Council and Fulton Hogan are now able to offer a text messaging service to advise of water scheme issues such as supply outages and ?boil water? or ?conserve water? notices.


This service is optional, and has been developed following consultation with Rural Water Scheme committees.


At any time, names and/or numbers can be added or deleted on request.


If you wish to be on the text-message list for this purpose, we obviously need your cellphone number(s). You can nominate more than one name & number.


Please provide your name, scheme and number by either:


Calling 03 419 0200 OR emailing the details to help.desk@cluthadc.govt.nz


It is also possible to provide an email messaging service, which may be useful if you don?t have reliable cell-phone coverage. If you would prefer this contact method, please provide your email address.


Please do not reply to any such text messages. Continue to contact Council in the usual way if necessary (see 'Fault Reporting' above).


Excavation Work - How to Check Pipe Locations Online


Please remember that before carrying out any excavation work to check whether any underground pipes may be in the area. This can be done using our online mapping tool. Click here for instructions.


Please note that pipes will not always be in the exact location as indicated by our mapping tool. If pipes are shown to be within 50-100m of where you are going to work, please contact Council on 0800 801 350 during office hours so our staff can locate pipes for you free of charge. 


The land owner/occupier will be charged for any such damage to Council pipes, unless caused in the course of normal farming operations which would include cultivation with farm equipment but not digger work.


Application forms
Adobe Acrobat DocumentSewer connection application form (PDF, 47kb, opens new window)
Adobe Acrobat DocumentWater connection application form (PDF, 52kb, opens new window)

Milton 2060

- A strategy for managing flooding in Milton and the Tokomairiro Plain


The Otago Regional Council and Clutha District Council adopted the Milton 2060 Flood Risk Strategy in August 2012.


The Strategy is intended to equip the Milton community to understand and live with the effects of flooding. It is also intended to guide the style and form of land use development and redevelopment in a way that ensures that flood risk does not increase, and that over time the existing risks are reduced.


Click here to view the Milton 2060 Strategy (Full Document, PDF, 1.5MB, opens new window)


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Clutha District Council, 1 Rosebank Tce, PO Box 25, Balclutha 9240

P: 0800 801 350 | F: 03 418 3185 | E: help.desk@cluthadc.govt.nz

Some of this website may be subject to copyright - Clutha District Council 2012